Shipping policy

The below information refers to the products available for purchase directly through Collagerie. The guidance on Shipping and Returns as defined below is not intended for products purchased through any of our affiliated partner sites. Should you need guidance discovering Collagerie products available for purchase, simply look out for products that feature our signature “C”.

HOW MUCH DOES DELIVERY COST?

Typical delivery charges are as follows:

For all Clothing, Shoes, Bags, Jewellery & Accessories: £5 per brand partner is applied at checkout

For all Interior products, we operate on a weight-based model:

  • If your item is up to 10kg: £5 per brand partner will be charged at checkout
  • If your item is between 10kg – 30kg: £12 per brand partner will be charged at checkout
  • If your item is above 30kg: £20 per brand partner will be charged at checkout

You will only incur one delivery charge per brand at checkout.

DO YOU OFFER FREE SHIPPING?

Some of our brand partners offer free shipping. If a product is eligible for free shipping this will be visible on the product details page and in your shopping bag.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Our brand partners will ship your orders within 48 hours and your order will typically arrive within 3-5 business days. What shipping method do you use? As a marketplace, all our brand partners will ship to you using their chosen logistics partner. Details of the carrier will be outlined to you once your order is fulfilled.

HOW WILL I RECEIVE MY ITEMS?

Each brand partner will prepare and ship your items to you directly, and therefore, if purchasing from multiple brand partners in a single order, it is likely that you will receive your order in separate deliveries.

WHERE DO YOU SHIP TO?

Collagerie partners ship to all regions across the UK. If you are outside the UK, you will be redirected to the brand’s website where you can purchase the product via the brand's international delivery policy.